To Whom It May Concern:
My name is Sr. Peg Albert and I am the president of Siena Heights University. I write this letter of support and recommendation for Adrian Mechanical owned by Todd Carver. We have used Adrian Mechanical over the years and, more recently, for the many new building initiatives that we have just completed. We have been so pleased with their services. Their work has always been of the highest quality and projects have always been completed on time and on budget. Todd Carver is one of the most ethical businessmen that I know and he makes sure that those who work for him conduct themselves in a professional manner.
I would not hesitate to hire Adrian Mechanical. Their work is of the highest quality and their prices are reasonable. It is fortunate for us that we have such a great company here in Adrian. Adrian Mechanical comes with my highest recommendation.
Sr. Peg Albert, OP, Ph.D.
Dear Rick and Adrian Mechanical Staff,
On behalf of Habitat for Humanity of Lenawee County, thank you for your generosity during the renovation of the Tecumseh Home. Giving of your time and talents and overall strong support of Habitat Lenawee has enabled us to carry on with our mission of reducing substandard housing by building or renovating houses in partnership with God’s people in need.
As we strive to truly restore our neighborhoods, we continue to renovate abandoned and blighted properties, bringing them up to code and energy efficiency standards for our local families in need. This would not be possible without the generosity of businesses like Adrian Mechanical Services and its staff. Thank you for being willing to step in and complete the difficult jobs in a way that has helped the Withrow Family make their dream of homeownership come true.
Thank you again, on behalf of our Board of Directors and those we serve.
Robert W. Dister
A Special Thank You from the Family:
My family and I would personally like to thank you. You are a guardian angel doing God’s work, helping people that need a little extra help. Thank you for your time, money or donation of supplies, you have helped give my family a house to call home.
Carol Withrow and Family
It is my pleasure to write this letter as a recommendation letter for Adrian Mechanical service. As we have discussed on numerous occasions, I have been very satisfied with the level of service that everyone on your staff has provided, whether it be Sheri dispatching the service or answering any question I may have, Todd chasing down a complex problem, or fixing a system that was cobbled together over the years. In the past I have worked with contractors whose answers to any problems were generally “I don’t know” or, “are you sure it said cool fail” when they come out. Everyone at Adrian Mechanical is focused on providing excellent service and solutions to problems every single time they are out. When we lost two of three phases of power and had some blown circuits and I wanted to check the systems over to ensure no damage was done, your guys were there within an hour to look at the systems. Overall, I would never hesitate to recommend your services to anyone who may need assistance as they will truly reap the rewards of your expertise and commitment to your customers. If there is ever anything I can do to be of assistance to you, please let me know!
Ryan A. Smithson, MBA
Director of Facilities
Dear Mr. Carver:
Congratulations on achieving the Mechanical Service Contractors of America Standard of Excellence designation! Your commitment to providing outstanding service to the Adrian community is demonstrated by the fact that Adrian Mechanical Services Co. was chosen as one of only 20 service contractors nationwide to meet the requirements. I commend you for your dedication to excellence.
Once again, congratulations on this recognition.
Cameron S. Brown
To Whom It May Concern:
United Bank & Trust has had a vendor relationship with Adrian Mechanical Services for the past seven years. Adrian Mechanical is our preferred vendor for mechanical systems, heating, cooling, and plumbing at our sixteen office locations. As such, they maintain everything from complex systems at our large office buildings to the simpler systems at our small offices. We rely on Adrian Mechanical Services to evaluate our needs, recommend and install new equipment as well as maintain our existing equipment.
Over the past four years, Adrian Mechanical Services has developed a preventative maintenance program for us, saving us considerable time and expense over the long run. They have provided timely and reliable service to all of our offices. Although we have many vendor relationships, we have not found anyone that has better customer service than Adrian Mechanical. Their office staff is always attentive, courteous, friendly and very professional, as are all of their technicians.
Adrian Mechanical Services’ technicians provide options for equipment that is not performing properly; they also communicate these options clearly. The technicians have many resources available to them and seem to work well together as an organization. We’ve been pleased with the solutions they have implemented.
Adrian Mechanical Services is our preferred vendor for mechanical services because of their technical expertise and their superior customer service. We know that we can rely on them for routine service as well as emergency services. We feel good about the relationship we have built with them and we remain confident that our mechanical systems are well maintained.
Bank Services Manager
Adrian Mechanical is often called upon to provide support and solutions to our emergency needs and processing needs. They offer a variety of expertise in their work force that is very helpful in solving problems, as well as providing engineering solutions on new processes.
In today’s environment Adrian Mechanical Services has met or exceeded the requirements set by us. I believe that Adrian Mechanical Services is committed to customer satisfaction. They continue to work with us as a long-term supplier so that we both may benefit from this.
To Whom It May Concern:
Adrian Mechanical Services Company would be a superior candidate for the MSCA STAR program. They have done an outstanding job handling M&S Manufacturing’s mechanical services for fifteen years or more. We are glad that we can return the support in recommending them for this program.
M&S Manufacturing Company appreciates above all, the reliability and the quality of the work done by Adrian Mechanical Services. When they are called, they respond efficiently with a quality team of employees necessary to perform the job. Their employees represent the best of the mechanical industry.
Safety of the individuals employed at and visiting our facility is critical. Adrian Mechanical Services employees have an excellent track record in maintaining a safe environment for themselves and keep in mind our employees safety as well. When they are in our facilities they all wear a photo identification card to assure a level of security.
Cost reduction efforts are always of interest to M&S Manufacturing Company. Adrian Mechanical Services continues to be cost competitive on our projects. When emergency situations come up, and time does not allow for bidding the job, we can rely on their ethical business practices to assure a competitive price.
Adrian Mechanical Services is a highly qualified candidate for your MSCA STAR program. You will be proud to have a company of their quality, skill, professionalism, and competitiveness representing the STAR program.
Plant Engineering Manager
To Whom It May Concern:
Adrian Mechanical Services is our preferred vendor for heating, cooling, plumbing and related mechanical service. We have relied on them for many years not only to install new equipment but also to maintain our existing equipment.
We had done business with various vendors in our area until we became acquainted with Adrian Mechanical through a building project. We were very pleased with their service, their expertise, their professionalism on the job and their ability to meet the contractor’s schedule. Later, when we needed service on other equipment we gave them a try and they did an excellent job repairing equipment that others had struggled with.
In subsequent years they have developed a comprehensive service agreement that not only is beneficial to us in price, but allowed us to develop continuity of records, gave assurance of required preventative maintenance (resulting in less downtime), provides for updates to equipment as necessary and gives me a level of trust that if I’m out of town, they will take care of our employees here at Adrian Steel Company.
There have been some tests. At times we’ve had issues with equipment that didn’t work as expected. Most times, this has been the result of manufacturing design issues. Adrian Mechanical has stuck with the project, through completion to our satisfaction. They have gone beyond what the manufacturer would cover many times, making sure that we had what we needed. They have been innovative in their solutions, even when it meant more work and less gain than what was originally designed. They stand behind their work too. When they’ve discovered issues, they don’t leave us hanging – they come to the plate and do what is required. That is what enhances our overall relationship.
Adrian Mechanical has proven their commitment to us over the years. They have provided excellent service, they go the extra mile when we need their help, they respond to calls from many different departments within our company, they work professionally around our employees and customers, their service people comply with our safety guidelines, their people have gone to bat for us with our local city government concerning utility capabilities, in short, they meet and often exceed our expectations.
When others ask why we name Adrian Mechanical as our preferred vendor I respond it’s because they’ve earned that designation by their commitment to serve us without fail. We can depend on them. We know it, and they make sure of it.
Joseph E. Emens
Vice President of Finance