
Dear Todd,
It is my pleasure to write this letter as a recommendation letter for Adrian Mechanical service. As we have discussed on numerous occasions, I have been very satisfied with the level of service that everyone on your staff has provided, whether it be your Service Dispatcher answering any question I may have, Service Technician chasing down a complex problem, or fixing a system that was cobbled together over the years. In the past I have worked with contractors whose answers to any problems were generally “I don’t know” or, “are you sure it said cool fail” when they come out. Everyone at Adrian Mechanical is focused on providing excellent service and solutions to problems every single time they are out. When we lost two of three phases of power and had some blown circuits and I wanted to check the systems over to ensure no damage was done, your guys were there within an hour to look at the systems. Overall, I would never hesitate to recommend your services to anyone who may need assistance as they will truly reap the rewards of your expertise and commitment to your customers. If there is ever anything I can do to be of assistance to you, please let me know!
Sincerely,
Ryan A. Smithson, MBA
Director of Facilities